Shipping Policy

-           USPS Domestic (US): 5-9 business days approx.

-           UPS Domestic (US): 5-7 business days approx.

-           GlobalPost (International): 12-16 business days approx.

-           DHL Express (International): 5-6 business days approx.

Our US based Fulfillment Center is located at:

1615 Lakes Pkwy, Suite C, Lawrenceville, GA 30043 USA

Essential Science fulfills orders Monday-Friday, between 8am to 2pm, with the exception of the following US Federal holidays:

  1. New Year’s Day.
  2. Independence Day.
  3. Labor Day.
  4. Thanksgiving Day.
  5. Christmas Day.

The fulfillment cut-off time is 2 pm EST for all orders with less than 20 units. Orders will be processed within 2 business days. Under exceptional circumstances, this lead time could be extended with or without previous and formal notice. Delivery done by the carriers to your customer’s addresses occurs Monday-Saturday via USPS, UPS, Global Post, and DHL Worldwide. 

 

This is an estimation provided by the carriers, and thus it is not a guarantee. Therefore, the transit times may be shorter or longer based on several logistical factors such as weather, work force shortage or strikes, order volume surge due to holidays, etc.

 

We ship domestically (USA) as well as internationally. For international shipping, it is your responsibility as the business owner to check, confirm and get updates on the current guidelines, policies, taxes and/or duties that your country or the countries that you would like to dropship to apply to you or final consumers. Essential Science is not financially responsible or liable for any past, current or new policies, taxes and/or duties that countries may apply for international orders. 

Special conditions: As of June 2022, Essential Science has been made aware of the following requirements for shipping to the following countries: 

 

  1. Brazil - Requires a Tax ID number from the Supplement Brand for all international shipments including PLDS orders, sample orders, bulk orders and custom formula orders.
  2. DHL Express: All orders need to have the customer’s email and phone number in order to properly notify of shipments.

 

Domestic orders (USA) are shipped via UPS Ground, USPS First Class, or USPS Priority. International orders ship via Global Post or DHL Worldwide. The choice of your preferred shipping carrier(s) will be determined by you at the time of your online store setup and integration.